Privacy should be built into the investigation.

Effective date: July 20, 2026

1. Scope

This Privacy Policy applies to information collected through utilitycreditplus.com and communications initiated through the website. A signed engagement agreement, nondisclosure agreement, secure portal, or service-specific notice may govern information exchanged during an active engagement. The more specific agreement controls for that engagement.

2. Information we collect

We may collect information you choose to provide, including name, company, contact information, facility type, approximate utility spend, location, service interests, and a description of the concern or project. Do not enter utility account numbers, passwords, payment details, tax identification numbers, license numbers, plant-tracking data, or sensitive cultivation records into the public form.

Hosting and security providers may process ordinary technical information such as IP address, browser, device, referring page, requested pages, date and time, and server or security logs. This build does not intentionally include advertising trackers. If analytics, advertising, chat, scheduling, or other third-party tools are added, this policy and any required consent process should be updated before activation.

3. How information may be used

• Respond to inquiries and evaluate service fit
• Communicate about requested services or an existing relationship
• Prepare, administer, and perform an engagement
• Protect systems, clients, rights, and website availability
• Comply with legal, insurance, accounting, and recordkeeping obligations
• Improve services, internal processes, and website content

4. How information may be shared

We do not sell personal information for money. Information may be disclosed to service providers supporting hosting, email, communications, storage, security, professional advice, and business operations; to authorized specialists involved in an engagement; to comply with law or valid process; to protect rights or safety; or in connection with a business transaction.

5. Sensitive engagement information

Utility and cultivation records can be sensitive. After screening, a separate document-transfer process and access controls may be established. Do not send login credentials. Whenever practical, provide exported records rather than shared passwords and remove information that is not relevant to the work.

6. Retention

Information may be retained for as long as reasonably necessary for the purpose collected, the relationship, legitimate business needs, dispute resolution, security, insurance, and legal or regulatory obligations. Retention varies by record type and engagement.

7. Security

Reasonable administrative, technical, and organizational measures may be used, but no website, email, network, or storage method can be guaranteed completely secure. Use the agreed transfer method for sensitive records.

8. Choices and requests

Depending on applicable law, you may request access, correction, or deletion of certain personal information or object to certain use. Some information may be retained when required or permitted. Contact us using the information below.

9. Cookies and third-party services

WordPress, hosting, security, forms, analytics, or future services may use cookies or similar technologies for necessary operation, security, preferences, or measurement. Review and configure those services before launch and update this policy when the actual production tools are known.

10. Changes

This policy may be updated by posting a revised effective date. Material changes should be communicated where required.

11. Contact

Utility Credit Plus, operating through the Utility Recovery Group service brand
support@utilitycreditplus.com
(844) 438-9682