Frequently asked questions
Direct answers for cultivation operators evaluating utility recovery and cost strategy.
The answers explain the service model and its limits. Account-specific conclusions require the actual utility, facility, records, dates, and current rules.
Direct answers
Utility Recovery Group questions
What does Utility Recovery Group do?
We investigate and optimize utility cost exclusively for cannabis cultivation operations across historical billing recovery, rate and demand, incentives, water and sewer, expansion planning, and ongoing account control.
Do you only serve cultivation operations?
Yes. The public practice is cultivation-exclusive. Vertically integrated companies may be served where the cultivation utility accounts and related facility systems are within scope.
What utility types can be reviewed?
Depending on the engagement, electricity, natural gas, water, sewer, municipal utility taxes, deposits, related charges, interval data, demand, rates, and utility incentives may be reviewed.
Can a paid bill still be reviewed?
Often, yes. Payment does not necessarily establish that the rate, meter, adjustment, transfer, tax, or other treatment was correct. Timing and records matter.
How far back can recovery go?
There is no universal period. Provider rules, tariffs, contracts, jurisdiction, claim theory, limitation periods, account history, and available records must be examined.
Do you guarantee a refund or savings?
No. Outcomes depend on facts, evidence, current rules, provider or program decisions, implementation, and client action.
How do performance-based fees work?
Qualified recovery matters may be eligible for a fee tied to documented realized value. Other work may use fixed, phased, or alternative pricing. The written engagement controls.
What is GridTrace?
GridTrace is the proprietary three-pass, nine-layer cultivation utility investigation protocol connecting account, meter, rate, facility, project, water, value, resolution, and control.
What should be sent for the initial review?
Begin with a description of the issue, utility, facility type, location, approximate spend or disputed amount, timing, and planned project if relevant. Do not send account credentials or sensitive records through the public form.
Can you help before equipment is purchased?
Yes. Early screening can identify incentive sequence, rate and demand effects, documentation needs, and realistic net economics before capital is committed.
Do you sell equipment?
The core role is independent utility recovery and cost strategy. Required outside specialists and commercial relationships should be disclosed clearly.
Can demand be reduced without harming production?
Potentially. Rate fit, scheduling, sequencing, controls, equipment staging, storage, and projects may be considered, but every recommendation must be tested against plant, environmental, safety, compliance, and production requirements.
Can you help with water and sewer?
Yes. The review may include billing structure, meter paths, treatment, RO reject, irrigation, runoff, condensate, sewer assumptions, measurement, leaks, conservation, reuse, and project economics.
Can multiple cultivation sites be reviewed?
Potentially. Portfolio work can standardize controls while preserving each site's utility, rate, meter, equipment, and operating conditions.
Is information confidential?
Client records are treated as confidential business information under the engagement terms. Public intake is intentionally limited, and sensitive records should move only through the agreed process.
How does a company begin?
Submit the confidential review form or call (844) 438-9682. The first conversation identifies the facility, utility issue, scale, timing, records, and appropriate next step.