General information is not an account conclusion.

Effective date: July 20, 2026

1. Acceptance

By using this website, you agree to these terms. If you do not agree, do not use the website.

2. Informational website only

Website content is general business information and does not constitute legal, accounting, tax, engineering, investment, regulatory, environmental, horticultural, or utility-provider advice. We are not a utility, regulator, government agency, law firm, accounting firm, engineering firm, or program administrator. Rates, rules, tariffs, programs, funding, and deadlines change and must be confirmed for the relevant utility, account, location, customer, project, and date.

3. No relationship from website use

Using the website, submitting a form, or receiving an initial response does not create a consulting, legal, fiduciary, confidential, or other professional relationship. A relationship begins only through an authorized written agreement.

4. Deadlines and independent action

Do not rely on a website inquiry to preserve a claim, appeal, program deadline, payment dispute, shutoff right, or other time-sensitive matter. Contact the responsible utility, authority, program, attorney, accountant, engineer, or other professional directly when needed.

5. No guaranteed outcome

Past results, case descriptions, estimated opportunities, and examples do not guarantee a refund, credit, rate change, incentive, cost reduction, water savings, or other outcome. Results depend on account facts, evidence, current requirements, provider or program decisions, implementation, and client action.

6. User responsibilities

You agree to provide accurate information, use the site lawfully, and avoid interfering with security or availability. Do not submit malicious code, false identity information, information you lack authority to disclose, login credentials, payment-card data, or unnecessary sensitive cultivation records.

7. Intellectual property

Website content, design, branding, graphics, text, and methodology descriptions are owned by or licensed to Utility Credit Plus and protected by applicable law. Utility Recovery Group, GridTrace, related marks, and proprietary analytical methods may not be used to imply endorsement or copied to provide a competing service without written permission.

8. Third-party information

Third-party links and references are provided for convenience. We do not control third-party sites, utilities, programs, products, rates, security, or content and do not endorse them merely by reference. Verify current information directly with the responsible source.

9. Availability and disclaimers

The website is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not warrant uninterrupted access, error-free content, complete security, or that general information applies to a particular account or project.

10. Limitation of liability

To the fullest extent permitted by law, Utility Credit Plus and its owners, personnel, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, opportunity, or business interruption arising from website use or reliance on general content. Liability under a consulting engagement is governed by the signed agreement.

11. Governing terms

A signed engagement may contain separate governing-law, venue, dispute-resolution, confidentiality, fee, and liability terms that control the engagement. Final website legal language should be reviewed for the company's actual entity and jurisdiction before launch.

12. Contact

Utility Credit Plus, operating through the Utility Recovery Group service brand
support@utilitycreditplus.com
(844) 438-9682